Drive Bright, Drive Smart

These Terms and Conditions govern your use of the BelgoCar carsharing service. By using our service, you agree to be bound by these terms.

Eligibility

To use BelgoCar, you must be at least 18 years old and hold a valid driver's license for a minimum of one year. We reserve the right to verify your driving record and refuse service to anyone for any reason.

Reservations and Usage

You may reserve and use BelgoCar vehicles through our mobile application. You are responsible for inspecting the vehicle before use and reporting any damage. You agree to return the vehicle to a designated BelgoCar zone at the end of your trip.

Fees and Payment

You agree to pay all fees associated with your use of BelgoCar, including rental rates, taxes, tolls, and any penalties or fines. Late returns or vehicles returned with insufficient fuel may incur additional charges.

Insurance and Liability

BelgoCar provides insurance coverage for all vehicles. However, you are responsible for any damage up to the deductible amount (€500 standard, €100 with premium insurance). You agree to operate the vehicle safely and in accordance with all traffic laws.

For the complete Terms and Conditions, please contact our customer service.

BelgoCar is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect personal information including your name, address, email, phone number, driver's license details, and payment information. We also collect usage data such as trip details, locations, and vehicle conditions.

How We Use Your Information

We use your information to provide and improve our services, process payments, communicate with you, and ensure the security of our vehicles. We may also use your data for marketing purposes with your consent.

Data Sharing

We may share your information with service providers who help us operate our business, legal authorities when required by law, and business partners with your consent. We do not sell your personal data to third parties.

Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. You may also withdraw consent for data processing and request data portability. Contact our Data Protection Officer to exercise these rights.

For the complete Privacy Policy, please contact our customer service.

BelgoCar uses cookies and similar technologies to enhance your experience on our website and app. This Cookie Policy explains how we use cookies, what types we use, and your choices regarding their use.

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently and provide information to website owners.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.
Preference Cookies: Remember your settings and preferences.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Track your online activity to help advertisers deliver more relevant advertising.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, you may not be able to use all features of our website.

For the complete Cookie Policy, please contact our customer service.